Towing & Recovery
FAQs
Frequently Asked Questions
When breakdowns, accidents, or unexpected roadside issues happen, knowing what to expect matters. Our Towing and Recovery FAQ is designed to answer common questions about dispatch times, service coverage, heavy duty capabilities, billing, insurance coordination, and what happens when your vehicle arrives at the body shop.
Whether you need a light duty tow, winch out, or heavy duty recovery for a semi or fleet unit, this page gives you clear guidance on how our process works from the moment you call to final drop off. If you still have questions after reviewing, our team is available to help you get safely back on the road.
Do you provide heavy duty towing for semi trucks and tractor trailers?
Yes, we offer 24/7 heavy duty towing for semi trucks, tractor trailers, box trucks, and commercial vehicles of all sizes.
Can you tow my truck and trailer separately if needed?
Yes, Kansas requires split towing, and we provide two trucks and two operators to safely tow your semi truck and trailer to their destinations.
What areas of Kansas do you serve?
We serve McPherson, Salina, Hutchinson, Newton, Wichita, and surrounding central Kansas communities.
Do you offer rotator service for rollovers or major recoveries?
Yes, our heavy rotator handles rollovers, jackknifed semis, equipment recovery, and complex heavy duty incidents.
Can you complete load shifts or load transfers for trailers?
Yes, we perform load shifts, load transfers, and re-stacking to get trailers safely back on the road.
Do you provide winch outs for trucks stuck in mud, snow, or ditches?
Absolutely. We offer winch outs for semis, trucks, trailers, RVs, and passenger vehicles in mud, snow, ice, or soft ground.
Can you haul my trailer if my truck breaks down?
Yes, we offer power only service and can move your trailer, reefer, flatbed, or dry van to meet your delivery deadline.
Do you tow motorhomes and RVs?
Yes, we tow Class A, Class B, and Class C motorhomes, fifth wheels, and travel trailers.
Do you accept insurance or motor club coverage?
Yes, we work with most insurance providers and roadside programs where applicable.
Let Us Hook you up!
Towing Inquiry
Use our online towing and recovery inquiry form to contact our dispatch team instantly, or give us a call to speak with a dispatcher directly!
